Privacy Policy

At Piel Beauty we are committed to protecting your privacy. This Privacy Policy sets out the privacy practices of the Company. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us. By using the Piel Beauty website (the “Site”) and our services, you unconditionally agree to be bound by this Privacy Policy.

Piel Beauty wants to offer you the best possible internet experience; consequently, additional functions, features, products or services are incorporated into the Site from time to time. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be directed to Piel Beauty’s Privacy Policy Manager at privacy@pielbeauty,com or alternatively see the Contact Us page on this Site.

NON-PERSONAL INFORMATION
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Site with information relating to the number of users linking to our Site from their sites. You cannot be identified from this information.

COOKIES
We may store some information (commonly known as a “cookie”) on your computer when you look at our Site. This information facilitates your use of our Site and helps us to understand how our Site is used. You can erase or block some cookies from your computer if you want to (your help screen or manual should tell you how to do this), but certain Piel Beauty services may not work correctly or at all if you set your browser not to accept cookies. Please refer to our Cookie Policy for detailed information.

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may contact you using one of the contact methods you have provided, with details of our newsletters, surveys, products and services which we think may be of interest to you, as well as relevant advertising messages. If at any time you do not wish to receive emails from Piel Beauty, please click the ‘unsubscribe’ link.Please note that active customers will continue to receive order and account communications from us.

LEGAL BASIS FOR USING YOUR INFORMATION?
Piel Beauty only uses or shares your personal information only where we have a proper reason to do so. These reasons are:

Contract – your personal information is processed in order to fulfil a contractual arrangement e.g. in order to send you your Order
Consent – where you agree to us using your information in this way e.g. for storing your payment card details
Legitimate Interests – this means the interests of Piel Beauty in managing our business to allow us to provide you with the best products and service in the most appropriate way e.g. to manage our stock levels, for business development and risk management
Legal Obligation – where there is statutory or other legal requirement to use or share the information e.g. when we have to use your information for law enforcement purposes or statutory compliance.

WHO WE SHARE YOUR INFORMATION WITH AND WHY
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court Order or for the purposes of prevention of fraud or other crime). We will only disclose and/or transfer your personal information to a third party having ensured that steps have first been taken to ensure that your privacy rights continue to be protected. Piel Beauty may disclosure or transfer personal information as part of a reorganisation or a sale of the assets of a Piel Beauty.

Piel Beauty works with a number of national and international trusted suppliers, individuals, agencies and businesses in order to provide you the high quality goods and services you expect from us such as delivery companies, fraud prevention agencies, beauty and cosmetic brands and market research companies amongst others. Some examples of the categories of third parties with whom we share your data are:

SUPPLIER PARTNERS
Piel Beauty works with a number of trusted partners who supply products and services on our behalf. We will only hold the minimum amount of personal information needed in order to fulfil the orders you place or for them to provide a service on our behalf.

DELIVERY AND LOGISTICS PARTNERS
In order for you to receive your goods, Piel Beauty works with a number of delivery and logistics partners. We only pass limited information to them in order to ensure successful delivery of your order.

IT COMPANIES
Piel Beauty works with businesses and individuals who support our Site and business systems.

MARKETING COMPANIES
Piel Beauty works with marketing companies who help us manage our electronic communications with you or carry out surveys, analytics, and product reviews on our behalf.

PAYMENT PROCESSING COMPANIES
Piel Beauty works with trusted third party payment processing providers in order to securely take and manage payments.

KEEPING OUR RECORDS ACCURATE
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, or you would like to remove your published Submission from the Site you may do so at any time by using the Contact Us page on this Site.

SECURITY
You should be aware that the internet is an insecure environment. We have implemented technology and employee policies to help safeguard your privacy from unauthorised access and improper use. We will continue to update these measures, as appropriate, when new technology becomes available.

THIRD PARTY SITES AND SOCIAL MEDIA
We cannot be responsible for the privacy policies and practices of other third party sites (including but not limited to Facebook, YouTube, Twitter), or for advertisers on our site, even if you access them using links from our Site and we recommend that you check the policy of each site you visit. If you linked to our Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and we recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions. Unless expressly stated, we are not agents for these third party sites or for any third party advertisers on our Site, nor are we authorised to make representations on their behalf.

HOW LONG WE KEEP YOUR INFORMATION
If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. We will not keep your personal information for longer than is necessary for the purpose or purposes for which they are collected, unless there is another legal reason for us to retain the information. We will take all reasonable steps to destroy or erase from our systems all data which is no longer required. We will keep your personal information for the duration of your account being active and for 7 years after our contract with you has terminated.

CHANGES TO OUR PRIVACY POLICY
Any changes we may make to this Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this Privacy Policy.

CONTACTING US
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at support@pielbeauty.com.